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Terms of Service

Last updated: 15 September 2026
Important note: This is a standard Terms of Service template. Please have this reviewed by your legal advisor and adjusted for your specific business practices before publishing.

1. Acceptance of Terms

Welcome to Medsovis International Hospital. By accessing or using our website, or by engaging our services in any way, you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, please do not use our website or services.

These Terms apply to all visitors, patients, attendants and users of the website.

2. Use of Website

You agree to use our website only for lawful purposes and in a way that does not violate the rights of others or restrict their use of the site. Specifically, you must not:

  • Attempt to gain unauthorised access to any part of the website, our servers or connected systems
  • Introduce viruses, malicious code or harmful content
  • Copy, reproduce or redistribute website content for commercial purposes without permission
  • Submit false, misleading or fraudulent information through any form on our website
  • Use automated tools such as scrapers or bots to collect data from our site

3. Medical Disclaimer

The information provided on this website is for general informational purposes only. It is not a substitute for professional medical advice, diagnosis or treatment. Always consult a qualified doctor for any medical concerns.

Content published on our website, including treatment descriptions, cost estimates, recovery timelines and blog articles, is based on typical cases. Your specific results may differ. No article, form or web page constitutes a doctor patient relationship.

Cost estimates shown on the website are indicative only and may vary based on your actual medical condition, tests required, implants chosen and other factors. A personalised, binding quote is issued only after a review of your medical reports by our senior consultant.

4. Consultation and Booking

When you request a consultation, cost estimate, appointment or any other service through our website or WhatsApp, you agree to:

  • Provide accurate and complete information about your medical condition
  • Share all relevant medical reports, medication lists and previous surgical history
  • Confirm your bookings and appointments in writing before travelling
  • Inform us promptly of any changes to your travel plans or health

Our senior doctors reserve the right to decline treatment if we believe a particular procedure is not medically appropriate or safe for your condition. In such cases, we will explain our reasoning and, where possible, suggest alternatives.

5. Payments and Refunds

Details on payment methods, deposits and refunds are shared with you in writing at the time of confirming your treatment plan. General principles include:

  • A booking deposit may be required to confirm your surgery slot and to allow implant procurement
  • The remaining balance is paid at the hospital cashier on the day of admission
  • Refunds for cancelled bookings are subject to any non refundable costs already incurred, such as ordered implants or booked accommodation
  • All hospital bills, taxes and government charges are payable in Indian Rupees or accepted foreign currency

6. Website Content and Intellectual Property

All content on this website, including text, images, logos, videos, layouts and design elements, is the property of Medsovis International Hospital or its licensors and is protected by Indian and international copyright laws.

You may view and share our public content for personal, non commercial use. You may not copy, modify, reproduce, distribute or use our content commercially without our prior written permission.

7. Limitation of Liability

To the maximum extent permitted by Indian law, Medsovis International Hospital and its employees, directors and affiliates shall not be liable for:

  • Any indirect, incidental, consequential or punitive damages arising from your use of the website
  • Loss of data, revenue or business opportunities
  • Technical issues, downtime or interruptions of the website
  • Content, opinions or accuracy of information posted by third parties

Our total liability arising from any claim related to your use of this website is limited to the amount you paid, if any, for the specific service in question.

This section does not exclude any liability that cannot be excluded by applicable law.

8. Third Party Links

Our website may contain links to external websites, such as travel resources, insurance providers or Government of India visa portals. We do not control these websites and are not responsible for their content, privacy practices or availability. Please read the terms and privacy policies of any third party sites you visit.

9. Termination

We reserve the right to suspend or terminate your access to the website at our discretion, with or without notice, if we believe you have violated these Terms or engaged in fraudulent, abusive or unlawful conduct.

10. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of India. Any dispute arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts in Gurgaon, Haryana, India.

11. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of the website after changes are posted means you accept the updated Terms.

12. Contact Us

If you have any questions about these Terms, please contact us.

Medsovis International Hospital Gurgaon, Haryana, India
Email: info@medsovisinternationalhospital.com
Phone / WhatsApp: +91 9220 147 858
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